Support

COMMERCE EDI

Texcels Xpedition works with a cloud-based EDI (Electronic Data Interchange) to solve the most complex business problems our customers encounter. EDI is the future; and fax, phone and spreadsheets are becoming obsolete quicker than we realize. There’s always a better, more efficient way to get the information you need and use that information to work for you. If employed correctly, EDI can be a game changer for any business. You can leverage the power of EDI to automate your processes, reduce manual labor, generate invoices, place orders and more. Since EDI can be automated, it streamlines a lot of manual processes and cuts processing time.

Commerce Edi

REDUCE OPERATIONAL COSTS

Order fulfillment tasks can be time-consuming and tedious. Hiring and managing a workforce can be both expensive and inconsistent based on how rigorous your training process is. Of course, you can decide to develop your own EDI software but developing a product this sophisticated in house could cost you a fortune. A third party EDI solution is ideal and Texcels Xpedition provides you with the best EDI solution for small and mid-size businesses.

CREATE BUSINESS NETWORK THAT WORKS

Texcels Xpedition’s Commerce EDI is well integrated and works with most major vendors and suppliers. You’ll find our EDI to be highly compatible and we will work with your existing partners to make sure our EDI is compatible with their interface and vice versa. Properly configured EDI can help you establish a network that will take your business to the next level.

ERP and CRM Integration

Texcels Xpedition strives to make business easier and improve how things are done. Our state-of-the-art, highly-responsive, cloud-based EDI seamlessly works with most ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems.

Our Commerce EDI will help you accomplish the following and more:

  • Increase business growth with powerful, state-of-the-art sales and marketing tools
  • Utilize proprietary AI algorithms to manage your inventory and sell third party products giving you virtually endless inventory
  • Transfer products between vendors instantaneously
  • Quickly add suppliers and/or vendors to your network
  • Upload product information spreadsheets in bulk to facilitate quicker product listings
  • Audit the timeliness, accuracy and guideline compliance of your vendors
  • Monitor and measure the KPIs of your suppliers and share the results with them

Did you know?

EDI allows a lot of flexibility and access to information. Our cloud-based EDI helps customers access data and review business insights that AI recommends to increase their business and satisfy their customers. It makes KPI monitoring incredibly easy streamline business processes.

Customer Service

While very uncommon, if you have a problem with your order, you can rest assured we have a dedicated team to make things right. Our team members can troubleshoot and provide a solution in real time.

You can reach our customer support team by: logging a support ticket* or email. You can also call us and immediately connect with a real person using our toll-free number.

* Only customers with a valid subscription can create a ticket in our system.